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Did you forget how to access your account?
Many people have multiple TT accounts and forget how to access them. Log out of the account you are in now.
Account recovery
https://myturbotax.intuit.com/account-recovery/
https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-online-user-id-or-password
Or did you use the desktop version of TurboTax? If so, the files are on your own hard drive or any backup device you used like a flash drive.
https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have
https://ttlc.intuit.com/questions/1901535
https://ttlc.intuit.com/questions/1901659-find-your-tax-data-file-in-mac
https://ttlc.intuit.com/questions/1900721-find-your-tax-data-file-tax-file-in-windows
To get a copy of your previously filed returns prepared with online TurboTax https://ttlc.intuit.com/questions/1900748-how-do-i-get-a-copy-of-a-return-i-filed-in-turbotax-online
I did not forget how to get into my account, but I got divorced that year and none of my taxes carried over. It made me start all over like I've never filed before. I tried to log in with the previous login information and reset password and everything. It gives me nothing. I tried to have them emailed to me and never got a response. Now when I go on the IRS website it tells me that to receive a transcript I have to put in a debit/credit card number so they can "verify" who I am. It just doesn't seem right to me. I've tried to call the IRS and can't get through to anyone.
TurboTax does not email your tax return to you.
If you are unable to get in to your TurboTax account to get a copy of your tax return from the previous year, then your option is to get a free transcript from the IRS or pay the IRS $50 for an actual copy of the return. And, the IRS has certain requirements you must meet in order to get the transcript.
https://www.irs.gov/individuals/get-transcript
To register and use this service, you need:
If your ex-spouse is refusing to give you a copy of your tax return from a tax year when you filed together, consult you attorney.
If you cannot get to your 2018 AGI in order to e-file a 2019 return then try using zero. If zero will not work then print, sign and mail the 2019 return.
When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s. Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS/state received the return.
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