First time Advance question

[Crod3250]

So I filed and everything went smoothly, I accepted a $500 advance and opened the credit karma spend account, a few hours later my taxes status moved to accepted but I didn't receive the advance. What to do?

[CatinaT1]

See Offer details and disclosures for the Refund Advance program for more information.  

See these resources for more information:  

The IRS' 2024 tax filing season set for January 29 page  

TurboTax Help article When will my refund be deposited into my Credit Karma Money™ account?*   

Credit Karma's What is TurboTax Refund Advance?  

Make sure your accounts are linked: Linking Credit Karma with TurboTax Account