Federal Return rejected for non-matching AGI

[Craig01]

My 2021 Federal return was rejected for a non-matching AGI from 2020 (which was pre-filled by TurboTax from last year's return and verified by me reviewing the PDF of my 2020 return.)  So, I ordered a transcript from the IRS, and the 2020 AGI from the IRS Transcript matches the AGI that was submitted.

I am travelling, do not have access to a printer, and even if I did, my wife is not travelling with me and would need to sign our joint return. Is there any alternative to printing and mailing my federal return?

[VolvoGirl]

ENTER 0 FOR AGI. The IRS took a long time last year to process 2020 returns so the AGI didn't get entered in time.

When did you file 2020? If it was late in the year or you mailed it, try putting in 0 (zero) for the AGI. And see, https://ttlc.intuit.com/community/rejections/help/what-if-i-entered-the-correct-agi-and-i-m-still-ge...

How to correct the AGI
https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

If you can’t get it to efile you will have to print and mail it.
How to mail a return from the Online version
https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online...

Be sure to attach copies of your W2s and any 1099s that have withholding on them.  You have to mail federal and state in separate envelopes because they go to different places.  Get a tracking number from the post office when you mail them for proof of filing.


For AGI Reject code 031
https://ttlc.intuit.com/community/rejections/help/e-file-reject-ind-031-04-or-ind-032-04-the-agi-or-...

[Craig01]

Thank you! I did, in fact, file by mail last year.

After using $0 for the AGI and re-submitting, it was rejected again for a new error - a discrepancy with my wife’s AGI.  Also changing that value to $0 finally resulted in the e-file being accepted.