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Level 2
March 24, 2020
Solved

Federal return accepted, then rejected

  • March 24, 2020
  • 8 replies
  • 67 views

E-filed. Got a "TurboTax Update: Federal Return Accepted" email, followed immediately by an email "ACTION NEEDED! Your Rejected State Return" with reason "REJ001 - This state return was rejected because the federal taxing authority has not yet accepted or has rejected the federal return." and another email immediately after "ACTION NEEDED! Your rejected federal tax return" with nothing in the "What Happened" field.

 

Opening Turbo Tax yields  a notice that my Federal tax return was "accepted" and the state return was "rejected".

 

What to do now?

    Best answer by BrandiLO

    Appreciate all of the responses - thank you all.

     

    The instructions in the ACTION NEEDED email for the federal return:

    What Happened: is blank

    Next Step: Once you've opened your return in TurboTax, the details about what needs updating will be displayed.

    But the return is marked as Accepted in TurboTax so there are no instructions available.

     

    The instructions in the ACTION NEEDED email for the state return:

    What Happened: REJ001 - This state return was rejected because the federal taxing authority has not yet accepted or has rejected the federal return.

    Next Step: We'll help you update this on your 2019 <state> Personal return and e-file. 

    In TurboTax:

    Description of error: The state return was rejected because the federal taxing authority has not yet accepted or has rejected the federal return.

    What needs to be done: Correct the errors in the federal return then re-file these returns for E-File after the federal return is accepted.

    (but the federal return is marked Accepted so correction is not possible.)

     

     


    This situation is handled best by contacting customer care. Please click here for instructions. 

    8 replies

    Level 11
    March 24, 2020

    If your state return was rejected, you can use the link provided below to take action, fix the rejection, and re-file your state return:

     

    How do I fix a rejected return

    **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
    scm05Author
    Level 2
    March 24, 2020

    Thanks for the suggestion.

    The information says that the state return was not accepted due to the federal return being reject - and that I should fix the federal return.

    But the federal return is marked as 'accepted' so I cannot fix it.

    Got conflicting emails about the federal return being both accepted and rejected.

    Not sure of the next step.

    AkinaLO
    Level 15
    March 24, 2020

    Was the date of the accepted email before or after the rejected email?

    **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"