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R
RonSam2011
Level 1
May 14, 2021
Question

e-file status

  • May 14, 2021
  • 1 reply
  • 7 views

My e-file taxes were rejected and i need to correct some information. I cant access where I do this? 

1 reply

L
linaj20201
Level 14
May 14, 2021

I am attaching a TurboTax Help article for the instructions.  Click here:  

 

Fix a reject

J
jcapzz
Level 2
May 17, 2021

I have submitted my return five times and four rejections. I've checked, triple-checked and 5x checked my AGI (confirmed at IRS.gov), my driver license numbers, DOBs, etc. The only thing I don't know how to check are the pins. Please advise.

 

Thanks,

Jeff

VolvoGirl
VolvoGirl
Level 15
May 17, 2021

Is the AGI rejecting?  Try entering 0.   The IRS took a long time last year to process 2019 returns so the AGI didn't get entered in time.

When did you file 2019? If it was late in the year or you mailed it, try putting in 0 (zero) for the AGI. And see, https://ttlc.intuit.com/community/rejections/help/what-if-i-entered-the-correct-agi-and-i-m-still-getting-an-e-file-reject/00/27031

How to correct the AGI
https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

If you can’t get it to efile you will have to print and mail it.
How to mail a return from the Online version
https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online/00/26258

Be sure to attach copies of your W2s and any 1099s that have withholding on them.  You have to mail federal and state in separate envelopes because they go to different places.  Get a tracking number from the post office when you mail them for proof of filing.


For AGI Reject code 031
https://ttlc.intuit.com/community/rejections/help/e-file-reject-ind-031-04-or-ind-032-04-the-agi-or-self-select-pin-from-last-year-doesn-t-match-irs/00/27197

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