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hulda121
New Member

Can you let me know if I did something wrong I might return and that's why I have not received them yet

 
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3 Replies

Can you let me know if I did something wrong I might return and that's why I have not received them yet

Did you e-file your tax return and was it accepted?
Only the IRS and your State control when and if a Federal or State tax refund is Approved and Issued.

 

You complete your tax return by finishing all 3 Steps in the File section. In Step 3, to e-file your tax return, you must click on the large Orange button labeled "Transmit my returns now".

 

After completing the File section and e-filing your tax return you will receive two emails from TurboTax. The first email when your tax return was transmitted and the second email when the tax return has either been accepted or rejected.

 

Note - Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund.  Only the taxpayer listed on the tax return can obtain the status of a tax refund or a tax return.

 

To check the status of an e-filed return, open up your desktop product or log into your TurboTax Online Account. You can find your status within the TurboTax product.
If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds

If accepted by the state use this TurboTax support FAQ to check the state tax refund status - https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

 

After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.
See this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

Can you let me know if I did something wrong I might return and that's why I have not received them yet

No one in the user forum can see your return.   You are posting your question from online Live Basic---which provides you with help from a live expert.  Did you actually use that help?   

 

https://ttlc.intuit.com/questions/4124827-how-do-i-connect-with-a-tax-expert-in-turbotax-live

 

As for the time it is taking for you to receive your refund----

 

 

TurboTax gives you an estimated date for receiving your refund based on a 21 day average from your date of acceptance, but it can take longer.  “21 days”  is not a promise from TurboTax or the IRS. 

 

 

 

First, check your e-file status to see if your return was accepted: 

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

 

Once your federal return has been accepted by the IRS, only the IRS has any control.  TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.

 

You need your filing status, your Social Security number and the exact amount  (line 35a of your 2023 Form 1040) of your federal refund to track your Federal refund:   

https://www.irs.gov/refunds

To track your state refund:    

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

 

https://ttlc.intuit.com/questions/1901548-why-do-some-refunds-take-longer-than-others

If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing.

 

https://ttlc.intuit.com/questions/2580357-who-provides-the-refund-processing-service

https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

https://ttlc.intuit.com/questions/2840013-does-accepted-mean-my-refund-is-approved

https://ttlc.intuit.com/questions/2724106-my-return-is-accepted-but-still-not-approved-is-there-a-pr...

 

 

 

 

 

If you are getting earned income credit on line 27 or additional child tax credit on line 28 You are subject to the delay required by the PATH act.  Do not expect your refund earlier than late February.

 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/internal-revenue-service/federal-refunds...

 

https://turbotax.intuit.com/tax-tips/irs-tax-return/what-is-the-path-act-and-how-may-it-impact-your-...

 

 

 

https://www.irs.gov/taxtopics/tc152

 

https://www.irs.gov/individuals/refund-timing

 

 

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
JohnB5677
Expert Alumni

Can you let me know if I did something wrong I might return and that's why I have not received them yet

The IRS has stated that the typical time to process a tax return is 21 days, but there may be delays for many reasons.

 

Be sure that your return status is Accepted

  • It should not show Pending, or Rejected
    • Pending means the IRS has not picked it up and hasn't started processing it
    • Rejected means there is a problem with the return that you have to fix.
  • The return will also have to be processed.
  • Therefore there may be a time delay between Accepted and issuing the refund.

You will need:

  • Social Security Number.
  • Tax return year.
  • Hilling Status.
  • Exact refund amount

 Please click here to enter your information         Check Your Refund .

 

  • However, if you mailed your return and expect a refund, it could take four weeks or more to process your return.
  • In addition some tax returns take longer to process than others for many reasons, including when a return:
    • Contains errors or is incomplete
    • Needs further review in general
    • Is affected by identity theft or fraud
    • Was referred to the IRS by the bank due to suspicious activity
    • Includes a claim filed for an Earned Income Tax Credit or an Additional Child Tax Credit. See Q&A below.
    • Includes a Form 8379, Injured Spouse Allocation, which could take up to 14 weeks to process
    • And I'm sure a host of other issues

 

 

 

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