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mcstang1991
New Member

Can you answer my question if I didnt file then how did the IRS accept my taxes you guys sent me the email

wher is my answer
4 Replies
Mike9241
Level 15

Can you answer my question if I didnt file then how did the IRS accept my taxes you guys sent me the email

You are asking from TT Live, for which you paid extra.
https://ttlc.intuit.com/community/expert-review/help/how-do-i-connect-with-a-tax-expert-in-turbotax-...
5 AM to 5 PM, PT, Monday–Friday

or

Contact Customer Service
5am-5pm Pacific Time (8-8 Eastern) Monday - Friday
https://support.turbotax.intuit.com/contact

800-446-8848

SteamTrain
Level 15

Can you answer my question if I didnt file then how did the IRS accept my taxes you guys sent me the email

Of course, if you "truly" did not e-file yet, either by yourself, or thru your LIVE agent?

...then it's possible that someone filed their own tax return (not yours), but mistyped their own email address for their confirmation notices.......and it just happened to be yours.  With millions of taxes e-filed every year, this happens 10's or 100s of times.

 

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
Critter-3
Level 15

Can you answer my question if I didnt file then how did the IRS accept my taxes you guys sent me the email

True ... folks get emails  as well as verification codes on their  phones meant for others and then the other folks post here that they are not getting the codes or emails and wonder why.   So you can log into your account just to make sure no one has accessed it by mistake or intentionally  then change your password  and/or turn on the 2 factor security option if it is not already on. 

 

To update your TurboTax account, see this TurboTax support FAQ - https://ttlc.intuit.com/questions/1900724-how-do-i-update-my-turbotax-account-information

Opus 17
Level 15

Can you answer my question if I didnt file then how did the IRS accept my taxes you guys sent me the email

We can't see your account and don't know what email you got.  You'll have to provide more details. 

*Answers are correct to the best of my ability at the time of posting but do not constitute legal or tax advice.*
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