Can't print or even download a .tax file, can't change the file type either

[DoninGA]

If you have filed the 2022 tax return you will need to wait until the IRS accepts the tax return.  The IRS will start accepting tax returns on 01/23/2023

[mpquickhire]

I'm trying to download a former tax return - 2019. There is a place for me to 'click' on download ".tax" file but I can't download it into an actual readable file. I've tried PDF, notepad, nothing works

[VolvoGirl]

Why can't you download the pdf?  If you download the .tax2019 file you need the 2019 program installed to open it.  Call in and ask for the program or you can buy it here,

https://turbotax.intuit.com/personal-taxes/past-years-products/2019/ 

[mpquickhire]

That's my point, It's not a pdf, its a .tax file. It's a state file from 2019. I should not have to a buy a program to access my records through turbotax.

[VolvoGirl]

Well try again to download the pdf.  Don't you have the option  to get the pdf?  Better call in.  And the state is in the same file as Federal.  

How to contact Turbo Tax
https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-contact-turbotax/00/26991

What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

[Critter-3]

Why is my PDF downloading as a .txt file in Microsoft Edge?

If you're using TurboTax Online, you may experience Microsoft Edge saving the PDF version of your tax file as a .txt file.

Solution

There are two ways to solve this issue:

1. Change your browser (to Google Chrome or Firefox, for example) and save from there.
2. Replace the .txt extension with .pdf.

In the EDGE download...those are really just PDF files, that's why they look funny.

[mpquickhire]

Sorry, I'm not being clear. There is no option to download the PDF as there is to the federal return. There is no option to convert or save or print as PDF when it downloads. The only thing that shows and downloads (to nothing readable) is a .tax file. The ONLY option is "Download .tax file". It tries to open but says it's an unsupported or damaged file. It won't allow for file changes or saving as new doc types. It isn't a PDF to begin with.

[Critter-3]

So when you click on the DOWNLOAD PDF option  you don't get a PDF file ?    Do you get a .TXT file  or a .TAX2019 file ?    If you get a .TXT file read my last post. 

[DoninGA]

Deleted

[Critter-3]

@DoninGA 

OP was looking for 2019  not  2013.  😉

[DoninGA]

@Critter-3 Thanks.  Was thinking of another user with this type of issue.  I'll remove my answer.

[VolvoGirl · Accepted solution]

Go up and download the federal pdf file.  There is only 1 pdf file and it should have both federal and state in it.  State is listed after the federal.  

Those choices on the right side are all for federal & state.  They  don't just go with the one they are near.  It is a separate list.   

[mpquickhire]

Brilliant - thank you. Didn't even think to look.

[Little Alf]

Go up and download the PDF file?  Go up where?  There is no place I can find to get any file downloaded