Can I transfer money from my turbo tax prepaid card to my bank account

[Ac46]

There is nothing worse than being duped into get this junk card with a promise of advance only to find out your 9k will be stuck on it because they won't allow bank transfers!!!!! After the stimulus crap I was frustrated with turbo tax. Now I'm just completely done!!!

[Jdhk1211]

I am going through the same things! I filed got the deposit can not access it because I don't have the card and need the card number to make an account. I've called many times and emailed them multiple times and still the same thing. They messed up my address on file twice so they say. They had me email a copy of my DL and utility bill and that wouldn't even go through because they gave me the wrong email address to send it to and wrong directions. I only did this for the advance and can't even utilize it. I'll never use this again. 

[csbryson169]

Used MoneyGram for less than 2% of transfer amount. You will need your Intuit card # and the # for your debit card for your bank. That's it!! Took all of 2 minutes to deposit into account after hitting send.

[Upstates]

Wow TurboTax what a swindle. So you promote this card, have people sending over 10k to it with refunds, and then come to find out the limit is $400 a day, I can’t transfer the funds out of this account, and it has a monthly 3k limit. So basically greendot bank gets to hold all of my money and limit my money, at this rate it will take 3.5 MONTHS of ATM withdrawals to get my hands on my tax refund. NEVER EVER WILL I DEPOSIT A TAX REFUND TO THIS TRASH CARD AGAIN. YOU SUCK. TOP IT OFF- MY STIMULUS WENT HERE AS WELL, OH WAIT IM OVER MY LIMIT AND CANT TOUCH IT. THANKS TURBO TAX & GREENDOT for being the worst idea ever. I have 3 bank accounts, why it went to a turbo card I don’t know but good god do I regret it! BEWARE!!!!

[Ac46]

Yes, this is the most [removed] card I have ever had in my life. It should be [removed]. It is predatory to suck people in with a promise of a refund advance only to slam the consumer into a card that literally steals your money by denying you access. Their is no big bold disclaimer about it when you sign up. It actually took me a long time to even find the actual limits. Horrible experience. Horrible card and they [removed] well know it.

[NannerPuddin]

I find this is the help section on the website. Apparently there IS an easy way to get your money off your card... This applies to "transfer to a bank account", "transfer to your other account", and "send money to another person". As far as everyone having problems with their card... I have had my card for about 6 years, received it in the mail before my taxes even arrived, and have never really had a PROBLEM with it....

[Tammi417]

Why not there taking forever to get my originally card. To me.  So why don't they let you access my money 

[Upstates]

They do know it. Financial **bleep**ery at its finest.

[Ac46]

Adding a biller will result in a check being mailed. Not direct deposit 

[KatrinaLO]

Yes!  You can log into your Turbo Tax Prepaid Card Account online and edit your information and transfer funds, etc. 

To access your account, login or activate your card, please see the TurboTax FAQ below:

 https://turbodebitcard.intuit.com/

[Rbrush22]

How much did you transfer?

[Upstates]

TurboTax- please stop trying to coat your rank turd 💩 of a card in gold and present it as if it’s capable of doing what we need it to do.

you say “you can transfer, just add yourself as a biller”

right, then wait until June for a paper check...

no, thanks.

I don’t trust the USPS any more than I trust TurboTax or this trash bucket debit card you sent me.

I want to send my refund out of this awful proxy account and into MY REAL BANK, where they allow me to take out as much as I need to, when I need to.

Who do you think you are to automatically apply my tax refund to this card, then afterward send the card providing me with terms that state your gonna limit my funds to $400 a day or $3,000 a month?

you know what...no more excuses!

how many of you here would join me in a class action lawsuit against Intuit/TurboTax along with greendot?

email me [email address removed]

[Critter-3]

Before choosing the pre paid debit card the option to review the terms was given and you had to agree to them and the refund processing service 3 times in the program.  Failure for you to read or understand the rules/regulations  on how all pre paid debit cards work is not an error of the TT program.   You had to be 18 or older to get the debit card and use the refund processing service so it is your responsibility as an adult to make the informed decision to use or not use the service.   Since you used a DIY program then it is up to you to educate yourself on these options.  TT did their part by providing the information  and there is no lawyer in the world that will take up this "class action lawsuit" when you signed a legal agreement. 

Sorry if this answer seems cold but it is the honest truth.  I don't know anyone who should ever use the card or the refund processing service if they can avoid it.  For $5 you can get a pre paid card at any store to use the get the refund deposited.  Others say that CHIME is a good alternative as  well.  

In the future ...  if you qualify you can use one of the 10 IRS FREE FILE options that are available mid January ... for 2020 your AGI must be $72K or less ...  https://www.irs.gov/filing/free-file-do-your-federal-taxes-for-free

[Upstates]

They offered an advance option, I’d love to see where it tells me that all future stimulus payments etc would be sent to this card, furthermore, what card issuer sets such low limits when the average American tax refund exceeds 2,500, and pretty much all they receive is refunds and now stimulus payments. I’m familiar with chime, however I used my capital one information when I submitted my taxes, TurboTax automatically sent my money here for whatever reason, I assume to offset my taxes for the advance amount, none the less- they restrict access to my funds with these absurd limits offering no option besides atm withdrawal (with a very low daily limit) to get it out. My Bank of America allows 1,500 daily, my capital one 1,000, this pos turbo card- 400, 3k a month. Please realize my frustration here. I can take out from BofA in 2 days what takes a month using this card coupled with stopping at rite aid like a crackhead for my money. It’s just absurd. Point in case here is I didn’t tell them to put my money here. At no point in time was I like that’s cool.

sure. Re delegate my funds to turbo tax. They coulda just kept the advance for all this nonsense.

[Heidina84]

If u have ur card, buy "x"  amount of dollars worth of money orders and cash them and do whatever you want with it! That looks like my only option