Been 5 weeks since I sent in my amended return and the IRS shows it still hasn't received it?

[VolvoGirl]

5 weeks is not very long.  Even In normal times it takes up to 16 weeks or more to process an Amended 1040X return.  But these are not normal times.

Sorry the IRS has limited staff due to Covid-19.  They just started opening the mail in June that's been stacking up. Back in March the IRS closed their processing centers and stopped processing mailed tax returns.  An IRS spokesperson said that they have about 11 million pieces of unopened mail.  The IRS says....."We’re experiencing delays in processing paper tax returns due to limited staffing. If you already filed a paper return, we will process it in the order we received it."  So it may take longer if you mailed in June or later.   So you have to keep waiting.

See this IRS page for the latest information

https://www.irs.gov/newsroom/irs-operations-during-covid-19-mission-critical-functions-continue

Then once they start opening the mail, After 3 weeks you can track it here,    

https://www.irs.gov/filing/individuals/amended-returns-form-1040-x-/wheres-my-amended-return-1

[felishadunn]

It's my 2018 amended taxes my tax preparer did then...And I never received anything and when I went on Where's My Amended Taxes it constantly say's it's not available in this system and that's been since 2018...I mailed it in again this year October 2020 and the system still saying my taxes isn't available in this system

[VolvoGirl]

Wait.....did your tax preparer file an amended return?  Then you should have checked back with him or her and not filed another one.   But read my post again.  You might be waiting for a long time.  And if 2 amended returns were filed that may confuse the IRS and mess it all up.  

[felishadunn]

Ok thank you very much for your help...Which it doesn't make since to me because my tax preparer sent it in 2018 and COVID19 didn't take place til March 2019

[felishadunn]

Yes he did but that was in 2018 and I just mailed it off again in 2020 it don't take 2 year's to get a amended taxes...But like you said I may have to wait

[Verabutler66]

Yes

[Verabutler66]

Please give me a contact number, it’s been 6 months and they still saying they don’t have any information 

[DoninGA]

---

@Verabutler66  wrote:

Please give me a contact number, it’s been 6 months and they still saying they don’t have any information 

---

Assuming that the "they" you are referring to is the IRS.

Did you e-file your tax return and was it accepted?
Only the IRS and your State control when and if a Federal or State tax refund is Approved and Issued.

You complete your tax return by finishing all 3 Steps in the File section. In Step 3, to e-file your tax return, you must click on the large Orange button labeled "Transmit my returns now".

After completing the File section and e-filing your tax return you will receive two emails from TurboTax. The first email when your tax return was transmitted and the second email when the tax return has either been accepted or rejected.

Note - Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund.  Only the taxpayer listed on the tax return can obtain the status of a tax refund or a tax return.

To check the status of an e-filed return, open up your desktop product or log into your TurboTax Online Account. You can find your status within the TurboTax product.
If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds
If accepted by the state use this TurboTax support FAQ to check the state tax refund status - https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.
See this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions
If over 21 days since being Accepted by the IRS and the tax refund is still Processing you can call the IRS and speak with an IRS agent concerning your tax refund.
Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.

Press 2 for personal or individual tax questions.
Then press 4 for all other inquiries
It should then transfer you to an agent.

[felishadunn]

Yes I did print it and sign it myself...My contact number [phone number removed]

[xmasbaby0]

@felishadunn 

MAILED RETURNS

The IRS has just started to work through millions of mailed returns that have been piling up in trailers during the pandemic.  All you can do is watch the IRS refund site to see when your return makes it to the surface and goes into processing. Sorry.

Per the IRS website IRS Operations During COVID-19: Mission-critical functions continue:

IRS operational status and alternatives

Processing Delays for Paper Tax Returns: Taxpayers should file electronically through their tax preparer, tax software provider, or IRS Free File. 

We’re experiencing delays in processing paper tax returns due to limited staffing. If you already filed a paper return, we will process it in the order we received it.

Do not file a second tax return or contact the IRS about the status of your return.

If  you mail a tax return (or a payment) to the IRS, it is a good idea to use a mailing service that will track it like UPS or certified mail so you will know it was received.

When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s. 

TurboTax will not know anything about your mailed return, and will continue to show “Ready to Mail” on your account.  TurboTax will not know that you put your tax return in an envelope and took it to a mailbox.  TurboTax does not get updates on mailed  (or e-filed) returns.

When the IRS finally opens its mail and begins to process mailed returns you can check the status on the IRS site. https://www.irs.gov/refunds

State returns have to be mailed to the state.

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

[felishadunn]

[phone number removed]

[felishadunn]

Did you need my contact number or not?

[xmasbaby0]

@felishadunn Please do NOT try to post your phone number on this public web site!!!!!!!!  No one can call you from the user forum.  If you post it, the filter will remove it for your protection.

This is a public web site that can be seen by anyone—including scammers and would-be identity thieves who would love to contact you and pretend to be from TurboTax.

[DoninGA]

---

@felishadunn wrote:

Did you need my contact number or not?

---

We on this TurboTax user community message forum have no need for your contact phone number.

This is a public website and you should not be posting your phone number or any personal information.

You have to contact the IRS for the status of your tax return and any tax refund.  TurboTax will have no information whatsoever concerning your mailed tax return or a tax refund.

[felishadunn]

Ok thank you! I appreciate the knowledge