Be sure you are entering your SSN, DOB, and zip code correctly in the "Where's My Amended Return" tool.
Here's how to speak to someone at the IRS to see if they can tell you if they received it. If they say they don't show it on their system, tell them it's been 5 weeks and not showing up in that tool. And ask them if you should mail it again or give it more time to show up in their system.
For future reference, it's a good idea when mailing things to a tax agency to use a method that has tracking such as Priority Mail or certified return receipt.
IRS: 800-829-1040 hours 7 AM - 7 PM local time Mon-Fri
Listen to each menu before making the selection.
First choose your language. Press 1 for English.
- Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line.
- Instead, press 2 for "personal income tax".
- Then press 1 for "form, tax history, or payment".
- Then press 3 "for all other questions."
- Then press 2 "for all other questions."
- It may then ask for your SSN, but do not enter it. Just wait. If it asks for SSN a second time, still do not enter it.
- Then it will get "tired", and you'll get another menu. Choose 2 for "personal".
- Then in the next menu choose 4 for "all other inquiries", and it should transfer you to an agent but expect a long wait.
I usually use a speakerphone so I can work on something else while waiting.
