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turbotaxisterrible
Returning Member

App path to change last years AGI?

What is the exact app path to adjust either last year AGI and/or change the TURBOTAX 5-digit pin before Efiling?  The app does NOT effectively guide me to just reach step prior to triggering the Efile transmit.  I am using TurboTax version:

Application: 2025.r27.046

Build Date: Apr 2, 2026 at 9:33:33 PM

** The reject error being returned is I.  ND-180-01 : Primary IP PIN does not match

I reviewed 'Other Tax Situations' section and CONFIRM that the IRS IP PIN has been inputted correctly
The IRS website has my AGI displayed as 8-digit (includes '.00' and end) versus my 1040 line 11 has 6-digits (ending with a '.').  Might this be why it's not matching ???  So I want to change the last year AGI to be 8-digits to match what the IRS has online.  

At the moment, the efile status is 'Pending (which I anticipate will be rejected again bcz some conflict with PIN over and over and over again).  I want to review the AGI AND 5-digit PIN details BEFORE the app continues to re-send the Efile tranmit.   HOW DO I ACHIEVE THIS?

Thank you

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5 Replies
MarilynG1
Expert Alumni

App path to change last years AGI?

The screen to enter EITHER your last year's AGI OR a 5-digit PIN that you select each year is towards the end of the section, just before transmitting.  If you used TurboTax last year and transferred your return, the AGI amounts may already be filled in for you. You can choose any PIN you want (zip code works).

 

Here's How to Find Last Year's AGI.

 

@turbotaxisterrible 

 

 

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turbotaxisterrible
Returning Member

App path to change last years AGI?

Thank you for your reply.  I edited my original post with some additional details for your review.

It doesn't make sense if the 5-digit 'turbotax' PIN is inputted incorrectly.  Your explanation states it will take either last years migrated return into current 2025 or allow any 5-digit 'turbotax' pin (even if wrong) to be allowed as long as AIG number is used.

The app path to review the AGI does not match the app steps to get to change the AIG field.

Thank you

App path to change last years AGI?

You said  The reject error being returned is I.  ND-180-01 : Primary IP PIN does not match.  The IP Pin is a 6 digit  security pin issued by the IRS.  It goes in a different place.  Do you have the 6 digit IP Pin?

 

1. Sign in to TurboTax Online.
2. Select Other Tax Situations.
3. Select Start or Update to the right of Identity Protection PIN.
4. Answer the first question Yes.
5. Select Add to the right of your name.
6. Enter the number on the next screen.
7. Continue your tax return.


Add or remove the 6 digit IP Pin
https://ttlc.intuit.com/turbotax-support/en-us/help-article/import-export-data-files/add-remove-6-di...

turbotaxisterrible
Returning Member

App path to change last years AGI?

Hello,  I understand how to change the IRS IP PIN....BUT my issue is...

I need change the last year AGI entry field.  I'm not being directed to get to that EXACT step.  If I recall, that's also where to input the turbotax 5-digit PIN.   The section to efile does not allow me to reach that specific step!
After my efile has been rejected again...
I go back to File tab with the four menu options noted below:

- File a Return

- Save for Your Records

- Final Steps

- Check E-file Status

None of these menu options beings me directly to where I can edit the AGI field to correct anything!
The 'rejected' status give me clickable option "Help me fix" 

It just brings me to check IRS ONLY.  I have confirmed the IRS IP PIN is current.   

How can I fix the AGI  !!!!!!!


Thank you

App path to change last years AGI?

How to correct the AGI in the Online version
https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

If you can’t get it to efile you will have to print and mail it.
https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online...

Be sure to attach copies of your W2s and any 1099s that have withholding on them.  You have to mail federal and state in separate envelopes because they go to different places.  Get a tracking number from the post office when you mail them for proof of filing.

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