TurboTax gives you an estimated date for receiving your refund based on a 21 day average from your date of acceptance, but it can take longer. “21 days” is not a promise from TurboTax or the IRS. Many refunds are taking longer during the pandemic. The IRS is backlogged —-they are still trying to process millions of 2019 returns; they received millions of e-filed on the day they opened for 2020 returns, and now they are burdened with sending out another round of stimulus checks.
Some delays are resulting from incorrect amounts that folks entered for stimulus checks they received. Many people have been confused by the recovery rebate credit and completed it incorrectly. The IRS may delay your refund while they cross-check to see what you received. Some refunds are delayed because of the tax law changes that went into effect recently. If your return has unemployment or the premium tax credit on it, that may be delaying it.
First, check your e-file status to see if your return was accepted:
Once your federal return has been accepted by the IRS, only the IRS has any control. TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.
You need your filing status, your Social Security number and the exact amount (line 34of your 2020 Form 1040) of your federal refund to track your Federal refund:
To track your state refund:
If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing.
From this IRS website - https://www.irs.gov/newsroom/irs-operations-during-covid-19-mission-critical-functions-continue
As of May 15, 2021, we had 300,000 individual tax returns received prior to 2021 in the processing pipeline. Including current year returns, as of May 15, 2021, we had 16.4 million unprocessed individual returns in the pipeline. Unprocessed returns include those requiring correction to the Recovery Rebate Credit amount or validation of 2019 income used to figure the Earned Income Tax Credit (EITC) and Additional Child Tax Credit (ACTC). This work does not require us to correspond with taxpayers but does require special handling by an IRS employee so, in these instances, it is taking the IRS more than 21 days to issue any related refund. If, as a result, a correction is made to any RRC, EITC or ACTC claimed on the return, the IRS will send taxpayers an explanation. Taxpayers are encouraged to continue to check Where’s My Refund? for their personalized refund status and can review Tax Season Refund Frequently Asked Questions.
Thanks for the info. For those of you searching for answers all I can say is be prepared to wait in limbo with no response whatsoever from IRS this year. Definitely don't bank on getting your money anytime soon (if ever). The IRS online tools (where's my refund and where's my stimulus) offer no updates beyond "still processing" for months and months on end with no signs of life whatsoever (use microsoft edge browser or you may not even get that far). If you try to call the IRS help line to report a lost refund or request a refund or stimulus trace (even if you use the super secret numerical code from 2019 to get a live person) you will be told "sorry we are not able to respond to these inquiries at this time due to the extreme volume of calls". Leaving your only recourse if you have a lost payment or refund to fill out form 3911 snail mail it then say a prayer. That's pretty much the end of the line in 2021 as all the old routes of getting help have been closed. I guess you could always schedule a face to face appointment with your local IRS office and good luck with the outcome of that as they will likely just drag you down there only to tell you "SORRY we have no additional information for you keep checking the online where's my refund tool LOLOLOL"
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