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020570c
New Member

What's the hold up haven't received my refund yet need to speak to a human

How do I talk to a actual person
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3 Replies

What's the hold up haven't received my refund yet need to speak to a human

Did you e-file your tax return and was it accepted?
Only the IRS and your State control when and if a Federal or State tax refund is Approved and Issued.

 

You complete your tax return by finishing all 3 Steps in the File section. In Step 3, to e-file your tax return, you must click on the large button labeled "Transmit my returns now".

 

After completing the File section and e-filing your tax return you will receive two emails from TurboTax. The first email when your tax return was transmitted and the second email when the tax return has either been accepted or rejected.

 

Note - Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund.  Only the taxpayer listed on the tax return can obtain the status of a tax refund or a tax return.

 

To check the status of an e-filed return, open up your desktop product or log into your TurboTax Online Account. You can find your status within the TurboTax product.
If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds
If accepted by the state use this TurboTax support FAQ to check the state tax refund status - https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

 

After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.
See this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

020570c
New Member

What's the hold up haven't received my refund yet need to speak to a human

They already sent my payment on 15th to my bank my bank hasn't received it yet 

What's the hold up haven't received my refund yet need to speak to a human


@020570c wrote:

They already sent my payment on 15th to my bank my bank hasn't received it yet 


The IRS states that you may have to wait for up to 5 business days before the tax refund is available on your bank account if the refund was for direct deposit.

 

Or, did you request to have the TurboTax account fees paid from the federal tax refund?

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