Troubleshooting

Can I contact TurboTax Service voice call,

Can I speak to someone to discuss my 2020 filed return through TruboTax

1 day ago

farkhal84New Member

I get this error when trying to file "Oops! It Looks like we hit a snag. Please try again."

5 days ago

intuit_61047f8b6a71Level 1

It is the error I am getting "An internal error occurred while processing your request. If the problem continues, please contact technical support?"

An internal error occurred while processing your request. If the problem continues, please contact technical support

211

5 days ago

intuit_4e1cf9d7b65cNew Member

Can you please tell me what line # on my 2025 taxes does the cra ask for when I contact them?

I cant get my mail from the cra because I don't know what line info they need when they ask me

5 days ago

intuit_ac9fca858f54New Member

Tax files will not open

Tells me to contact tech

7 days ago

654321kylwLevel 1

resulting in an incorrect refund of $870.38 (the CRA notice was delayed due to an old address). My correct 2025 refund should be $3,871.67 Could you please assist me ASAP

I need urgent help amending my 2025 tax return. Outdated data was submitted to the CRA, resulting in an incorrect refund of $870.38 (the CRA notice was delayed due to an old address). My correct 2025 refund should be $3,871.67. Could you please assist me with a ReFILE or T1 Adjustment to submit the correct data ASAP?

654321kylwLevel 1

any email

intuit_cd1bc8f1a293New Member

I try to access my past completed files pops up error message internal error

Repeats error

9 days ago

intuit_d1fa5ea8a786New Member

I'm trying to access my 2024 but it wont open, says i need to contact tech support. How do I contact tech support?

How do I contact tech support?

121

16 days ago

intuit_036fb420851aNew Member

why would I get an alert that says I owe over $5000? what's commonly missed when filing myself?

There was no previous information and now they say that I will be charged interest on the amount

111

29 days ago

intuit_3aea762fa677New Member

Can I find an expert to help me first time file asap???

webbjsabrinaLevel 1

Return never filed

The return for 2021 was never received by the CRA, we have a pdf copy of the forms saved to our computer from the desktop Turbotax software, but no confirmation. The software shows that there have been 0 returns submitted, but the pdfs are watermarked with “duplicates do not subit my mail”.The email address was submitted incorrectly when using the software.

361

intuit_f86cdf1ef0daNew Member

I am behind on my taxes, how do I file a return for 2024?

I want to file my taxes for 2024 and 2025. The software opens to 2025 how do I file for 2024? Should I complete 2024 before I do 2025?

191

intuit_f89f5183c11fNew Member

how do i access the filled out T2125 form

how do I access the filled out T2125 form on turbotax?

intuit_96989114fc29New Member

I entered the industry code for the T5013 forms, but I received an error stating it is incorrect. I have two T5013 forms, one using code 812990 and the other is 531110.

I tried ignoring the errors, but I cannot Netfile.

intuit_577d2a47bf2cNew Member

How to book an agent call back back

I need to know if I can write off the interest on the rental of a condo during the period of occupancy where I was paying interest to the builder

intuit_b0d25cfde907New Member

I'm doing my mothers 2025 tax return for Ontario and noticed that she has not been receiving her Trillium or GST payments for last few yrs. Wondering what the problem is

intuit_a8597ec9e2e7New Member

Hi I am looking at my dad's 2025 Tax assessment and it seems he did not receive Ontario trillium benefit and GST credit for that tax year. Can anything be done?

I would like to know if its possible for him to still receive those credits

user17776023793Level 2

Turbotax Activation Key Refund

Hello; In early May I got an activation key from Turbotax online and it was never used. The key would not work when I tried to submit my income taxes. I called and they said to ask for a reimbursement and that it should be fine to get. I had to repurchase a new key to submit my taxes. But the REFUND for the activation code from original purchase was never reimbursed yet. When I look, it just shows me that it is OPEN? Open for what?Can I get clarification Please. Thank you, Linda R

142

intuit_21701de665b9New Member

Do I add HST to my expenses in TurboTax? It asked for HST to be added to my income, but did not specify about the expenses.

Do I add HST to my expenses in TurboTax?

pga18holegolferLevel 1

How do I remove the Employee and partner GST/HST rebate form? I selected it in error and wish to remove it from the tax profile.

The form was added in error

intuit_53739ce22162New Member

CRA is not accepting my return citing CRA Result Code 84: There cannot be an entry on line 20805 (FHSA deduction). I do have FHSA deductions for 2025.

I'm getting error message code 2512. How do I rectify?

intuit_c29d559c4578New Member

why is my child tax credit almost double compared to last year?

My tax details did not change much so I expected a similar child tax benefit for 2026. Have the laws changed to provide more for families?

intuit_ae8b66a3af84Level 1

How do you actually get help with Turbo tax

did I file my 2024 taxes

121