I thought I could file for free but its making me pay

[mattholliday123]

how can I change to the free version

[Heather14]

You can follow the instructions listed in the following TurboTax FAQ to clear and start your return over as long as you haven't paid or registered yet.

https://ttlc.intuit.com/replies/4248526

[pmanssur]

My turbo tax is charging me a total of 119.99 dollars to file, 39 for deluxe, 39 for state and 39 to file my taxes, you have been advertising for free free free free and its not

[jordyndittman]

same

[jordyndittman]

what did you end up doing

[macuser_22]

This is a year old question about 2017 tax.  The new 2018 tax law have made many changes for 2018.

The new "simplified" 1040 form for 2018 is now the only 1040 form.  The old 1040, 1040A and 1040EZ have all been
replaced with the new 1040 and 6 new schedules for additional items that are transfer to the new 1040.

<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/4511015-what-are-the-new-schedules">https://ttlc.intuit.com/questi...>

The TurboTax Free Edition only supports the basis new 1040 form and not any additional schedules.   If schedules are needed then  Deluxe or higher will be required depending on which schedule and types of income you have.

You might be able to use the Freedom Edition for incomes under $33,000 and supports all states and most forms.

The Freedom Edition is part of the IRS Free File alliance and is totally separate from TurboTax website.

<a rel="nofollow" target="_blank" href="https://turbotax.intuit.com/taxfreedom/">https://turbotax.intuit.com/taxfreedom/</a>

How do I switch to TurboTax Freedom Edition?
<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/replies/3491786">https://ttlc.intuit.com/replies/3491786</a>

[Nickysids]

Same, I’m never using TurboTax again ever in my life, H&R Block here I come

[willyjfrat1]

Agreed. This is a complete scam. Arrived at the end to get slammed with $120 in fees and then advised to "clear and restart". All that accomplished was another hour of my time down the drain. Refilled everything in and then...BOOM! I'm hit with another $120 jack-in-the-box. Should've known not to twist that stupid lever again. 

[DMarkM1]

Remember you have two options.  The first is "Free File" offered through the IRS.gov site or TurboTax Free Edition which allows a taxpayer to complete a simple return for free.  Generally, here are the qualifications for the TurboTax free edition.

A simple tax return is Form 1040 only, without any additional schedules. Simple tax situations covered in TurboTax Free Edition include:
 

• W-2 income
• Limited interest and dividend income reported on a 1099-INT or 1099-DIV
• Claiming the standard deduction
• Earned Income Tax Credit (EIC)
• Child tax credits

Situations not covered in TurboTax Free
Edition include:
 

• Itemized deductions
• Business or 1099-MISC income
• Stock sales
• Rental property income
• Credits, deductions and income reported on schedules 1-6, such as the Student Loan
  Interest Deduction