You'll need to sign in or create an account to connect with an expert.
Same happened to me. For a simple 1040 without any extra deduction, I was charged $69 Deluxe version.
False advertising
Before submitting your tax return the ONLINE version automatically determines which version you "require" based on all the relevant data you entered into the system. Even if you met with an agent in-person the same thing would have likely happened. Everyones tax situation is different, so it helps knowing ahead of time what version you need, so there aren't any surprises.
That is wrong information. You can use the Free Edition with any filing status, Single, Married, MFS, HH etc. And you can have dependents. You can enter interest and dividends.
In the Turbo Tax Free Edition, information that you can enter is limited now. Why do I have to upgrade from the Free Edition?
https://ttlc.intuit.com/community/upgrading/help/why-do-i-have-to-upgrade-from-free-edition/00/26379
See what situations are covered,
https://turbotax.intuit.com/best-tax-software/why-its-free
Or try the IRS Free File program
https://www.irs.gov/filing/free-file-do-your-federal-taxes-for-free
Still have questions?
Make a postAsk questions and learn more about your taxes and finances.
Tr221
Level 2
KCalle
New Member
melaniec-mackey
New Member
twizzlersnroses-
New Member
velasco-bethany-
New Member
Did the information on this page answer your question?
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.