Why is return less than quoted?

[samleah11]

Trying to figure out why income tax return is $200 less than what is state on the 1040 form completed with your service.  I was supposed to receive $516. minus your feel of $19.99.  I only got $300.04.  Where is the remainder of the funds or where did they go?  Joann

Please advise.  Thank you.

[SweetieJean]

First, there is an extra $39.99 charge (higher in CA) to have your fees deducted from your refund.

However, the IRS may have made an adjustment or offset. They will be sending you a letter; they do not notify TT.

[VolvoGirl]

Or you used a higher version than Free Edition Plus.  Or added some additional service like Live expert help.
 How to review your fees  <a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/replies/4202093">https://ttlc.intuit.com/replies/4202093</a>