2259701
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Why is my federal and state tax return being rejected? Error code: IND-031-04 - The primary taxpayer's AGI or Self-select PIN from last year does not match IRS records.

The AGI matches from last year. I verified this information with the IRS transcript.
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

3 Replies

Why is my federal and state tax return being rejected? Error code: IND-031-04 - The primary taxpayer's AGI or Self-select PIN from last year does not match IRS records.

 If it was rejected for AGI—-be aware that many 2019 returns took so long for the IRS to process that your 2019 AGI might not be in the IRS system.   Try using zero instead.

 

If filing with zero is rejected then file again but select the option that you did not file last year.  The IRS does not see that question and it will allow you to e-file with no AGI question.

 

Or—-if you filed as a “non-filer” just to get the stimulus check on a 2019 return, try using $1 as the AGI.

 

https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

 

If that does not work and you still cannot e-file, then print, sign, and mail your tax return.

 

 

 

 

https://www.taxpolicycenter.org/taxvox/are-irs-security-tools-blocking-millions-people-filing-electr...

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

Why is my federal and state tax return being rejected? Error code: IND-031-04 - The primary taxpayer's AGI or Self-select PIN from last year does not match IRS records.

Neither entering "0" or "1" worked.

 

I want to try the option "I did not file last year," but I did. Can I be penalized later if I fib just to get my tax return through?

Why is my federal and state tax return being rejected? Error code: IND-031-04 - The primary taxpayer's AGI or Self-select PIN from last year does not match IRS records.

@nodisrespect No you will not be penalized.  The IRS does not see how you answered a question in the software to get your return e-filed.   

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question