turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Attend our Ask the Experts event about Tax Law Changes - One Big Beautiful Bill (OBBBA) on Jan 14! >> RSVP NOW!
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Tonjao87
New Member

Why is is asking if I am my son our daughter?

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply

Why is is asking if I am my son our daughter?

Are you using the same online account that was used by your son or daughter to prepare a past tax return?   If you and one of your kids used the same account and user ID for returns last year, the second one overwrote the first one.   When you use online TurboTax, you only get one return per fee.   Each returns needs its own account and user ID.

 

Or.....maybe you are just in the wrong account and need to find your own account:

 

Many people have multiple TT accounts and forget how to access them.  Log out of the account you are in now.

 

 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/many-intuit-accounts-...

Account Recovery

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question