Why is irs saying to mail in my taxes and can't efile ?

[xmasbaby0]

No one can see your screen or your tax return.  We do not know why you are getting a message to mail your return.  Can you please provide some details?   What kind of income did you enter?  How is the IRS telling you that you have to mail it?

[nancy-ribeiro]

Turbo tax told me everything looked great and ready to efile. It was rejected by irs. They sent a code saying my return has to be mailed. That was it. I checked all information and everything is correct.  Re submitted efile and once again, irs says rejected and not eligible for efile to mail in

[xmasbaby0]

Was it rejected for AGI?   Or was it rejected because you had no taxable income?   

You received an email that we cannot see that tells you why your tax return was rejected.  

Some rejected returns can be fixed and re-filed.  Some have “un-fixable” reasons for the rejection and have to be mailed instead. What is the rejection code or rejection message? 

 If it was rejected for AGI—-be aware that many 2021 returns took so long for the IRS to process that your 2021 AGI might not be in the IRS system.   Try using zero instead.

If filing with zero is rejected then file again but select the option that you did not file last year.  The IRS does not see that question and it will allow you to e-file with no AGI question.

https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

If that does not work and you still cannot e-file, then print, sign, and mail your tax return.