Why do I have to pay extra to file state, even though I bought the Deluxe version (that stated it includes state).

[skeetyborphus]

So I paid extra to get the "Deluxe" version of turbo tax, which the description of the product literally says "Federal E-File + State"  But when I got to actually file, it's saying I have to pay another $25 additionally, to file my state returns.  I paid extra for the version that included state returns, and now I'm being asked to pay even more to file my state return?  I don't understand.

[DoninGA]

When using the TurboTax desktop editions there is a $25 e-file fee for each state tax return e-filed.  This charge can be avoided by printing and mailing the state tax return.

[skeetyborphus]

Then why an upcharge for the Deluxe version, which advertises that it include state.  So it doesn't really include state filing?  

[Miss MCJ2]

It prepares the state income tax forms.  I always printed and mailed mine so I did not have to pay the $25 fee to email.

[DoninGA]

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@skeetyborphus wrote:

Then why an upcharge for the Deluxe version, which advertises that it include state.  So it doesn't really include state filing?  

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When purchasing the Deluxe desktop edition, you receive one free state program download.  If you were using a desktop edition that did not include the free state download you would be charged $40 for the state program.

[VolvoGirl]

In the stores the Deluxe version comes 2 ways, Deluxe with a free state program download and Deluxe without state for states that don’t have an income tax.

Box should say Federal Returns & Federal E-File plus State Returns.  It does not say state efile is included.

There is a lot of confusion about this. For the Desktop version it's a free download of one state PROGRAM, not returns filed. You can prepare unlimited federal and unlimited state returns.and efile 5 federal for free.  Some people need to file in more than one state so they have to buy another state program. You can print and mail the state for free or each state (including the first one) is $20 (before March 1) or 25 to efile.

[skeetyborphus]

So when the box literally says (and I'm quoting verbatim) "Federal E-File + State"...the really means Federal E-file...(pause) and also State paperwork, but NOT e-file.

That sure seems very blatantly misleading...

[skeetyborphus]

Especially since 99.9% of my state returns are simply "fill this box in with the value in box X on your federal".  So not sure how much trouble that extra $10 I paid for the State included version really saved me...