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JWiggleton95841
Returning Member

Why did I receive a billing notice? I called and they said I've already paid but I wasn't finished filling my federal return.. need help ??

What do I need to do?
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6 Replies
CarissaM
Intuit Alumni

Why did I receive a billing notice? I called and they said I've already paid but I wasn't finished filling my federal return.. need help ??

What was the billing notice in regards to? A Turbo Tax fee or to pay your taxes to the state/federal?

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Why did I receive a billing notice? I called and they said I've already paid but I wasn't finished filling my federal return.. need help ??

Better check your efile status here.  See if maybe you filed a return earlier in the year.  
https://turbotax.intuit.com/tax-tools/efile-status-lookup


When you log into your account you should also see the status and if it was Accepted or Rejected, Started, Printed, Ready to Mail, etc. What does it say?

JWiggleton95841
Returning Member

Why did I receive a billing notice? I called and they said I've already paid but I wasn't finished filling my federal return.. need help ??

TurBo tax fees

JWiggleton95841
Returning Member

Why did I receive a billing notice? I called and they said I've already paid but I wasn't finished filling my federal return.. need help ??

Was accepted by IRS on January 24th 2022

MichelleLO
Intuit Alumni

Why did I receive a billing notice? I called and they said I've already paid but I wasn't finished filling my federal return.. need help ??

Please reach out to TurboTax Customer Support to have someone review the fees with you. To get you to the right person, use the keywords billing issues​​​​​.

What is the TurboTax phone number?

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Why did I receive a billing notice? I called and they said I've already paid but I wasn't finished filling my federal return.. need help ??

Well if it shows Accepted then you filed it.  You may need to amend if it wasn't finished.

 

If the IRS is taking too long to send your refund they will ask you to pay the fees, see step 3 under What happens if the IRS reduces my refund......
https://ttlc.intuit.com/community/payments/help/what-if-my-federal-refund-isn-t-enough-to-cover-my-t...


If you don't pay they will automatically debit your bank account. Then when the IRS does send your refund they won't take the fees out again And, Why you got charged,
https://ttlc.intuit.com/community/charges-and-fees/help/why-was-my-bank-account-auto-debited-for-tur...

 

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