Why did I get charged 80$ for a 40$ package

wrgbri4 · ‎January 29, 2020

ReginaM · ‎January 29, 2020

Free Edition is for simple returns that file a 1040 with no additional schedules, and is free as long as you don't select any add-ons or upgrades.

Review your fees to find out why you're being charged. Then, follow the directions to remove any unwanted charge:

Remove PLUS Help & Support
Remove Pay With Your Refund
Remove Premium Services Benefits
Remove MAX Defend & Restore
Remove a state
Clear and start over to remove all fees and start from scratch.

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taxer2020 · ‎February 4, 2020

It's ridiculous. You need to read the agreements carefully. They figure people will be getting lots of money back and feel rich, so the charges wont matter. WRONG!! I was charged 40 for deluxe and 40 to have it taken out of my refund. NO WAY!! I quickly hit the back button.

ReginaM · ‎February 4, 2020

Here are the steps to view your fees, while in TurboTax follow these steps:

Select My TurboTax in the top-left corner,
Select My Tax Timeline,
Scroll to the bottom and select Some things you can do,
Select Add a state (you will not actually add a state, this is just a way to get you back into the return without amending it),
Select View order summary under We can also help you with to see a breakdown of fees.