White Box during import while using CD/Download of Turbo Tax 2022 Home and Business

AC1082 · ‎February 13, 2023

Same issue with me. Cannot upload broker transactions from Fidelity. Turbotax needs to fix this.

CarissaM · ‎February 14, 2023

Please follow the instructions here to manually update the software, to ensure everything is up to date.

Please let us know if we can assist you further.

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AC1082 · ‎February 15, 2023

I followed the instructions and I still have the white box.

Any other suggestions??

MichelleLO · ‎February 16, 2023

Please try the steps in the below TurboTax Help Article to see if helps resolve your white box issue.

If you continue to have issues please reach out to TurboTax Customer Support for assistance.

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AC1082 · ‎February 18, 2023

MichellLo, I followed your directions. Unfortunately, this did not work. Any other recommendations?

CarissaM · ‎February 22, 2023

Since you are still getting the same issue, it would be best to click here and give us a call so we can better assist you. @AC1082

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tjturtle · ‎February 25, 2023

Didn't work

Katina S · ‎February 25, 2023

We apologize for the inconvenience, please contact us at customer support so we can further assist you.

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