Can I get verification code text to me,email not working?

Forum|Forum|7 years ago
June 1, 2019
3 replies
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TurboTax Live Basic Online

glkeech

Level 2

When the screen appears to select a method to receive the verification code, select a mobile phone number instead of email. If you have not entered a mobile phone, enter one first.

Christine 65

Level 2

How do I get a text instead of email

DoninGA

Level 15

@Christine 65 wrote:

How do I get a text instead of email

https://ttlc.intuit.com/community/security/help/what-if-i-m-having-trouble-with-my-filing-verification-code/01/26499

Why can't I get this code on my phone?

We're required by the IRS to verify your email before you e-file.

VManriquez75

Level 2

hi my name is victoria manriquez i would like to see if i can get my code sent to me threw text my numbers is [phone number removed] thank you

AmyC

Level 15

If you are unable to get back into your account due to both your phone and email changing, you will need to submit a form with proof of your identity.

Please carefully follow the instructions in this link for account recovery.

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