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How do I upgrade from free to Premier?

I thought I might be eligible for Turbo Tax free based on my income in 2018.  I have completed my Federal and I do not quality for free and want to upgrade.  Will I need to clear my current year data?  I cannot seem to get out of the Free version.  

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12 Replies
LinaJ2018
Intuit Alumni

How do I upgrade from free to Premier?

No, you do not need to clear your data.  Here are the steps (online):

  • After sign in to your program, select Take me to my return
  • To your left panel, simply select Upgrade
  • See the attached screenshot

If this method does not work, to upgrade to Premier, follow these steps (online):

  • While in the program, 
  • At the right upper corner, in the search box, type in 'schedule e', and Enter ( pretending you are going to enter a rental which requires Premier edition)
  • Select Jump to schedule e
  • Follow prompts to upgrade

[Edited 4/6/2019 11:59AM]

How do I upgrade from free to Premier?

I have cleared my cache and tried Microsoft Edge.  The upgrade option is not available.  

FEDERAL R
e turbotax
Tax Horne
Previous Taxes
2018 TAXES
My Info
Federal
Re View
Print Center
Clear & Start Over
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LinaJ2018
Intuit Alumni

How do I upgrade from free to Premier?

Let's try a different way.  Please see my edited answer above.  Let me know.

How do I upgrade from free to Premier?

When I go to Search the system takes me back to <a rel="nofollow" target="_blank" href="https://turbotax.intuit.com/taxfreedom/support/contact">https://turbotax.intuit.com/taxfreedom/suppo...>

How do I upgrade from free to Premier?

I have already cleared my return and recreated it once and really don't want to do it again:-(
LinaJ2018
Intuit Alumni

How do I upgrade from free to Premier?

Give a last try.  Sign out then sign back in.  Select Take me to my return, then at the right corner, type in 'schedule e' and follow prompts.  
tenitajo
New Member

How do I upgrade from free to Premier?

It still does the same - Takes me back to the site above.

How do I upgrade from free to Premier?

I am not sure what to do!  I want to upgrade but not sure I can.  
LinaJ2018
Intuit Alumni

How do I upgrade from free to Premier?

Let me see.. first of all, can you verify with me you are entering info under your account at <a rel="nofollow" target="_blank" href="http://www.turbotax.com">www.turbotax.com</a>.  

How do I upgrade from free to Premier?

Forget it.  I set up a new account and re-entered my information.  Hope I depresciated my rental correct, all my information was in my other account!!  
LinaJ2018
Intuit Alumni

How do I upgrade from free to Premier?

Oh Good !!  

How do I upgrade from free to Premier?

If you find a way to merge accounts let me know.  I hate that all my history is now attached to an account I can no longer use.  
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