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red1259
New Member

When I download my returns, they are blank - state and federal -- no information in any field. What is going on?

I am trying to download from Turbotax -- not the IRS.
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2 Replies
MichelleLO
Intuit Alumni

When I download my returns, they are blank - state and federal -- no information in any field. What is going on?

Please reach out to TurboTax Customer Support as your issue would be best resolved with one-on-one support.

What is the TurboTax phone number?

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When I download my returns, they are blank - state and federal -- no information in any field. What is going on?

@red1259 

 

Some other folks have seen this strange behavior...they tried opening the PDF with a different PDF reader and the numbers filled in.   Why???  No one knows (yet)

 

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
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