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When I click File, Import, Import from It's Deductible Online I get a blank window with a spinning wheel, that does nothing and then the only box to click is cancel.(Mac)

Using TT Deluxe for Mac 2017.  I click on File, Import, Import from It's Deductible Online and a blank window opens with a spinning wheel.  Only choice is cancel.  How do I fix this?

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2 Replies

When I click File, Import, Import from It's Deductible Online I get a blank window with a spinning wheel, that does nothing and then the only box to click is cancel.(Mac)

Try restarting the Mac.  It works fine for me.
**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**

When I click File, Import, Import from It's Deductible Online I get a blank window with a spinning wheel, that does nothing and then the only box to click is cancel.(Mac)

Others have reported this, so try again tomorrow.

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