When I click File, Import, Import from It's Deductible Online I get a blank window with a spinning wheel, that does nothing and then the only box to click is cancel.(Mac)

Using TT Deluxe for Mac 2017. I click on File, Import, Import from It's Deductible Online and a blank window opens with a spinning wheel. Only choice is cancel. How do I fix this?

posted

Connect with an expert

2 Replies

When I click File, Import, Import from It's Deductible Online I get a blank window with a spinning wheel, that does nothing and then the only box to click is cancel.(Mac)

Try restarting the Mac. It works fine for me.

**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**

When I click File, Import, Import from It's Deductible Online I get a blank window with a spinning wheel, that does nothing and then the only box to click is cancel.(Mac)

Others have reported this, so try again tomorrow.

Still have questions?

Questions are answered within a few hours on average.

Post a Question

*Must create login to post

Expert does your taxes

Do it yourself

Resources

Support

When I click File, Import, Import from It's Deductible Online I get a blank window with a spinning wheel, that does nothing and then the only box to click is cancel.(Mac)

When I click File, Import, Import from It's Deductible Online I get a blank window with a spinning wheel, that does nothing and then the only box to click is cancel.(Mac)

When I click File, Import, Import from It's Deductible Online I get a blank window with a spinning wheel, that does nothing and then the only box to click is cancel.(Mac)

Unlock tailored help options in your account.

Get more help

Do you have a TurboTax Online account?

When I click File, Import, Import from It's Deductible Online I get a blank window with a spinning wheel, that does nothing and then the only box to click is cancel.(Mac)

Do you have an Intuit account?

When I click File, Import, Import from It's Deductible Online I get a blank window with a spinning wheel, that does nothing and then the only box to click is cancel.(Mac)

When I click File, Import, Import from It's Deductible Online I get a blank window with a spinning wheel, that does nothing and then the only box to click is cancel.(Mac)

Unlock tailored help options in your account.

Get more help

Related Content

Thank you for helping us improve the TurboTax Community!

Sign in to Turbotax

File your taxes, your way

Access additional help, including our tax experts

Post your question

Connect with an expert