Some more thoughts on my experience. First, although it doesn't look like it's fixed, it might be. It certainly doesn't tell you that it is, so try this. Go into your return and change a number somewhere (then, obviously, change it back). Then go into the section where the final step is to file your return. Click on that, and then select the option to view your forms. Take a look at schedule A and see if it's corrected. That's what I did while I was sitting on hold waiting for the specialist to research this issue, and that's when I saw the numbers were correct. So I compared my rejected return to the seemingly correct return, found a bunch of irrelevant changes, and was able to file and get my return accepted.
Second thought: I got a refund. I filled out the first "closed case" survey I got and gave zeroes across the board. I actually got a call from a customer satisfaction representative, and she offered me a refund. I actually told her I'd prefer to just get the issue fixed, but they reversed the charge anyway.
I get such a kick out of the emails I get congratulating me on having so many posts, and being a member of the community for a year. Don't they realize the only reason people sign up for this community is because they're frustrated beyond belief? And being a member for a year means I had issues last year as well.
