Me too, but not after another three very painful conversations with three people who all thought they were starting from scratch. While sitting on hold waiting for another incorrect answer (try again Monday), I went into the option to print my return, and voila, the right amount appeared on line 13 of Schedule A. Since I had previously printed my rejected return with government worksheets, I printed out the accepted return and compared them. And not that it mattered to my return, but there was a whole lot more changed than just that one line. It looks like anyone who made charitable contributions greater than 60% of their income was also due for a fix, since all our charitable contributions moved from that category to the 100% deductible.
The communication on this was horrible. The tracking on this was horrible. We need to use Turbo Tax because of the carryover, and because although I know what the numbers should be, Turbo Tax is great (usually) at putting the numbers in the right places. But if our taxes were slightly less complicated, I'd use IRS Free File. Any more complicated, I'd hire an accountant.
Thanks so much for posting that you were finally successful. Did you get any notifications that the problem had been fixed?
