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What is the TurboTax help phone number?


@Jorgevega123 wrote:

Hi i'm trying to find out need I'm i going to get my refund check 

 


Did you e-file your tax return and was it accepted?
Only the IRS and your State control when and if a Federal or State tax refund is Approved and Issued.

 

You complete your tax return by finishing all 3 Steps in the File section. In Step 3, to e-file your tax return, you must click on the large Orange button labeled "Transmit my returns now".

 

After completing the File section and e-filing your tax return you will receive two emails from TurboTax. The first email when your tax return was transmitted and the second email when the tax return has either been accepted or rejected.

 

Note - Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund.  Only the taxpayer listed on the tax return can obtain the status of a tax refund or a tax return.

 

To check the status of an e-filed return, open up your desktop product or log into your TurboTax Online Account. You can find your status within the TurboTax product.
If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds
If accepted by the state use this TurboTax support FAQ to check the state tax refund status - https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

 

After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.

 

The IRS is seriously behind in processing 2020 tax returns.  This is due to many factors, such as the pandemic, completing processing of millions of 2019 tax returns, stimulus payments, unemployment compensation exclusion tax refunds., changes in the tax code by Congress in the middle of the 2020 tax season and the like.

 

Millions of taxpayers have not yet received there federal tax refunds.

 

Go to this IRS website for operational status - https://www.irs.gov/newsroom/irs-operations-during-covid-19-mission-critical-functions-continue

 

The IRS is opening mail within normal timeframes and all paper and electronic individual returns received prior to April 2021 have been processed if the return had no errors or did not require further review.  As of August 20, 2021, we had 10.1 million unprocessed individual returns.  Unprocessed individual returns include tax year 2020 returns such as those requiring correction to the Recovery Rebate Credit amount or validation of 2019 income used to figure the Earned Income Tax Credit (EITC) and Additional Child Tax Credit (ACTC). This work does not require us to correspond with taxpayers but does require special handling by an IRS employee so, in these instances, it is taking the IRS more than 21 days to issue any related refund and in some cases this work could take 90 to 120 days. If, as a result, a correction is made to any RRC, EITC or ACTC claimed on the return, the IRS will send taxpayers an explanation. Taxpayers are encouraged to continue to check Where’s My Refund? for their personalized refund status and can review Tax Season Refund Frequently Asked Questions.

 

What you should do: In most instances, no further action is needed but you may check Where’s my refund or you can view your account. If you filed electronically and received an acknowledgement, you do not need to take any further action other than promptly responding to any requests for information. If you filed on paper, check Where’s my refund? If it tells you we have received your return or are processing or reviewing it, we are processing your return, but it may be under review. We’re working hard to get through the backlog. Please don’t file a second tax return or contact the IRS about the status of your return.

jam1681
New Member

What is the TurboTax help phone number?

I called the help phone number.  Tax "expert" was totally ignorant of the issue.  Had to go to a supervisor.  Took half hour on line, never got answer.  Could not understand the person due to language problem.  Terrible experience.  Not using Turbo Tax next year.

joni333
New Member

What is the TurboTax help phone number?

I am having trouble accessing my 2020 return that is still incomplete.

ChondelLO
Intuit Alumni

What is the TurboTax help phone number?

For help accessing a prior year return, please visit the help article below.

 

How do I view, download, or print a prior-year return? - Intuit

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4999rrr
New Member

What is the TurboTax help phone number?

I need help on phone. What is the phone number I should dial?

What is the TurboTax help phone number?


@4999rrr wrote:

I need help on phone. What is the phone number I should dial?


If you are using the TurboTax Free online edition there is no live TurboTax support.  You can ask your question here and someone will be able to help you.

 

Otherwise -

 

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number...


Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

mlassi
New Member

What is the TurboTax help phone number?

need 2022 agi by individual for married filing jointly

 

CatinaT1
Expert Alumni

What is the TurboTax help phone number?

The IRS uses your prior year AGI to combat fraud.   

 

You can find your 2022 Adjusted Gross Income (AGI) by: 

 

Looking at line11 on page 1 of your 2022 Form 1040; or 

You can request a transcript of your 2022 tax return from the IRS to ensure you have the right number. You can request your transcript online at the following link: Get Transcript 

Check these items as well to ensure you have the correct number.  If you: 

Filed late last year after mid-November or your return was processed after that time—try entering 0. 

Amended your return last year—make sure you’re using the AGI from your original return, not the amended one. (If you only have a 1040X form, it’s on line 1, column A). 

Rounded your AGI to the nearest dollar—be sure to round up when it’s 50 cents or more and down when it’s 49 cents or less. 

Filed with your spouse last year—you and your spouse have the same 2022 AGI. (Don’t split the AGI amount or enter 0 for one of you). 

 

Time-saving Tip: If what you entered is correct and you continue to get a reject, you won't be able to e-file. There's probably a data mismatch at the government, or some other situation beyond your control that prevents your return from being e-filed. In this case, your only option would be to print and mail in your return. 

 

This article will give you instruction on how to print and mail your return. 

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jalongi1
New Member

What is the TurboTax help phone number?

Hello, 

 

im confused about multiple things on my taxes, I really need to speak to someone as i feel there are a few mistakes.

RachelW33
Expert Alumni

What is the TurboTax help phone number?

Please see this TurboTax Help Article for customer support information: How do I contact TurboTax?

 

Or, you can choose to add TurboTax Live to have a tax expert assist you in preparing your return:  Please see: How do I get TurboTax Live?
 

@jalongi1 

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What is the TurboTax help phone number?

TurboTax Premier 2024 has added $1K to my State Form and I want it removed because it added the amount twice thus raising my Tax Liability!  Need help in removing the amount before I mail in my return!

Please help!!!  Thank You,

John F Edwards

MarilynG1
Expert Alumni

What is the TurboTax help phone number?

Since we can't see your return in this forum, if you can share more details, we'll try to help.

 

Where is the income added twice?  You should be able to go back to your Federal return and delete the duplicate entry.

 

@edwardsjohnf 

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