What does it mean when I try to e-file and I get the message "our records indicate that you are not entitled to e-file one or more formsets"?

[maliasherer]

I have a simple tax return with nothing special. I can't figure out why it won't go through.

[MarilynG1]

This message normally appears when you have a form that is not finalized for Efiling.  However, it could be related to your State return.

Try deleting your state and stepping through the interview again to re-populate it.  I imagine you have passed both reviews?  Here's How to Delete a State in TurboTax Desktop.

If you're using TurboTax Online, clear your Cache and Cookies and try Efiling again.  Here's How to Delete a State in TurboTax Online.

@maliasherer