What does it cost to efile state

[jande15]

federal and state

[DoninGA]

Using the desktop editions of TurboTax there is currently a $19.99 fee to e-file a state income tax return.  This fee can be avoided by printing and mailing the state tax return.

[david19]

I entered a long comment.  Then it said I had to login and deleted my comment.

[david19]

On the screen You're Almost Ready to File it says that e-file for State will cost $19.99 "plus applicable sales tax."  On the screen where I enter my credit card information it says it's going to charge me $24.95.  The difference is $5, which is 25% sales tax!!!  And that's for a service that costs them maybe 2.5% credit card processing fee.  And that's after I paid $66.77 at Staples for TurboTax Premier.

I phoned Customer Service and the recording said they would call me back in five minutes.  When I received the call it said press 1 to talk to someone.  I pressed 1 and waited.  All I got was silence; no one answered.  I hung up and phoned again.  Now all I get for the past 15 minutes of redialing is a busy signal.  Probably everyone is calling to complain about the 25% sales tax.

[david19]

Customer Service line is busy for 30 minutes.

[jem02081]

I had the same issue for my 2017 filing.  $19.99 became $24.99 when I went to pay!

[adchute]

Same thing here.  The 2017 state filing fee ended up being $24.99.  The CD package label says the fee is $19.99, but there is a footnote that says "Prices subject to change without notice.". One of the above comments is from 2 years ago - same thing with $19.99 going up to $24.95.  If the price went to $24.95 (or $24.99?) 2 years ago, why does the 2017 CD package say it will be $19.99 when they end up charging $24.99?  They obviously knew it was $24.99 when they produced the 2017 package label.  This is a class action lawsuit for false advertising waiting to happen. A lawsuit like that would cost TurboTax a lot of money.

[picotjoyce]

why it want let me e-filie

[papadew123]

I would like to start all over. Is that possible

[lisagriffith7]

I will tell you what it cost me. $29.99 for the Basic CD then $39.99 to do the State return and another $19.99 to efile it. NEVER using Turbo Tax again. They offered me a $3 refund--I said just keep it!!! I can hire an accountant cheaper than that.

[mlarryjoanne]

I"ve been using Turbo Tax for many years in Florida but this year had a state income filing and getting one answer on the charge but getting double that when trying to file.

[minike]

the efiling for New York state used to be free. Did they change for 2019?

In New York if you efile federal you must efile state

[DoninGA]

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@minike wrote:

the efiling for New York state used to be free. Did they change for 2019?

In New York if you efile federal you must efile state

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E-filing of a New York state tax return is free to e-file using either the TurboTax online editions or the TurboTax desktop CD/Download editions .

If the federal tax return is e-filed before the state tax return, then the state return can only be e-filed after the IRS has accepted the e-filed federal tax return.

[nicksy54]

The turbotax website is telling me it costs $40 to efile NY state return??? I've always used Turbotax but this is the first time they are charging to efile state! I might be switching!!