Upgraded TurboTax Product

[vintrust]

I purchased and installed TurboTax Premier 2021 to use for my individual taxes as well as my father who passed away in 2021.  Once I finished my father's return I determined I needed to file a return for his trust on Form 1041.  Unfortunately TurboTax Premier does not support Form 1041 for trusts, but TurboTax Home & Business does.  I then purchased the Home & Business product and registered a new TurboTax account using another email address I have to download the product.  When I go to install the Home & Business product, it wants me to uninstall the premier product.  Even after I uninstall Premier and then install Home & Business, the Premier product continues to launch with the current info I already had loaded for my father's return as well as mine.

Any suggestions how I can get Home & Business to now launch? 

[MichelleLO]

You may need to forcefully uninstall TurboTax Premier to completely remove it from your system. Please see the below TurboTax help article for assistance. 

Forcefully uninstall and reinstall TurboTax

If you continue to have issues please reach out to a TurboTax representative for additional help. 

What is the TurboTax phone number?

[SteamTrain · Accepted solution]

@vintrust   @MichelleLO 

I could be wrong, but I'm pretty sure H&B does NOT do a 1041 Trust tax return

TTX "Business" does that (Not home & Business), and can be installed with Premier already in there, while H&B cannot.

(as long as it's on a Windows computer).

___________

Whether you can get a refund on H&B is up to Customer Support  (as a "Billing Issue"):

What is the TurboTax phone number? (intuit.com)

[vintrust]

Thanks Michelle - since Steam Train pointed out H&B does not support a 1041 (which I verified), I requested a refund for the H&B I purchased.  However, should I ever need to forcefully uninstall TT I'll reference your reply.