Update computer to Windows 11 and reinstall turbotax 2019 could not recognize code

[hung05]

MS is stopping support Windows 10 that made me to update computer to Windows 11and reinstall tourbotax for last 10yrs from 2015 (ignoring before that) . They are working until TT2019 the 14 characters code does not recognize. I heard that IRS can reach back 19yrs if they want. 

Why TurboTax ignore my paid version software?

MS and TT are two companies create a headache to their customers. What the hll.

Anyone has a decent explanation?

[xmasbaby0]

Sorry---neither support nor updates are provided for any software earlier than 2021 now.   

[baldietax]

from what I've seen on this topic in this forum, Intuit introduced their licensing server in 2019 which is why it stops working at that point, and they only support activation of the current version and 3 prior years, so you should be able to get 2021-4 working, but have issues with 2019 & 2020.  2020 I was able to install and activate, but it fails to install state tax which is enough to prevent you opening the .tax file.  Hopefully you have the full .pdf of your return saved for those years.

[guywong]

That's a terrible policy of Intuit.  There are legitimate reasons for users to get to their old tax returns beyond the printed copy.  Intuit doesn't have to support them, but there's no good reason why a legitimate licensee can't reinstall the older software and access their tax data files, especially when the statute of limitation doesn't run until six years after the original due date under some circumstances.

[VolvoGirl]

Why did you have to reinstall the programs?  I recently upgraded my computer to Windows 11 from 10 and all my programs stayed installed.  I just now tried opening 2019 and it opened ok without needing the code. 

But  if you have to reinstall the programs......

Sorry you will never be able to activate the 2019 program with the License Code. The License Code started in 2019. So 2019 needs to connect to Turbo Tax to verify the License Code. They only support the last 3 years and have stopped supporting 2020 and prior. And you won't be able to download any updates or any state programs you might need. And you will need to download the state program to open the file.

And for prior years....You can try to install2018 or prior but you won't be able to update or download any state program you will need. And you will need to download the state program to open the file (if it has a state return in it).