Update computer to Windows 11 and reinstall turbotax 2019 could not recognize code

MS is stopping support Windows 10 that made me to update computer to Windows 11and reinstall tourbotax for last 10yrs from 2015 (ignoring before that) . They are working until TT2019 the 14 characters code does not recognize. I heard that IRS can reach back 19yrs if they want. 

Why TurboTax ignore my paid version software?

MS and TT are two companies create a headache to their customers. What the hll.

Anyone has a decent explanation?