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I can’t start over because it says I paid turbo tax fees but I never put any of my card information in. How can I start over? Or undo the “payment”?

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I can’t start over because it says I paid turbo tax fees but I never put any of my card information in. How can I start over? Or undo the “payment”?

Unfortunately, we do not allow a Clear and Start Over once you have registered for TurboTax. Free users are asked to register their accounts before they file.

https://ttlc.intuit.com/replies/4248526

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