713552
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I am having the same problem as many others with needlessly generating the 2210 form. TTax is working on a fix and I was told on the phone it should be ready by March 1st. Saw online a post from TTax that said March 8th. The IRS rejected my return twice, even after TTax said it was fixed to re-submit. Help Desk at TTax said (after 20 minute wait) that she has "no communication" with the higher ups at TTax, they don't tell her anything. The best solution will be a different tax prep program next year. A simple email to all of the users would have informed us of the bug and the expected fix date so we didn't spend countless hours trying to fix a problem that can't be fixed. If everyone that has this problem switches software next year, TurboTax will get the message in lost sales and then be bought out by someone who has better customer service. Will be interesting to watch!
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