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TurboTax not working on Mac

I have installed TurboTax from CD and when I open it, after it  installs all updates,  I have just had a white screen with a blue dot in the middle and a Blue "Cancel" button.  I see that others have had this issue and the replies are "check if you have admin rights" which I do.  Anyone solve this issue?

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3 Replies
MichelleLO
Intuit Alumni

TurboTax not working on Mac

Please see the below TurboTax Help Article for assistance with your software not working properly.

TurboTax for Mac won't open when installed

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TurboTax not working on Mac

That article has nothing to do with my issue.  It is installed OK.  It downloaded all updates after installing.  But when it is finished installing all updates I get a White box with "Turbo Tax 2022" at the top, a blue dot in the middle, and a single blue "Cancel" button to click.  I am an administrator.  It is not a "malicious software" issue with the macos.  It installed OK but will not run.  I even tried deleting the software, downloading a new copy from TurboTax and installing a fresh copy and the same thing happens...

 

Any other ideas?

MichelleLO
Intuit Alumni

TurboTax not working on Mac

Please reach out to TurboTax Customer Support and request to speak to a tech support agent who can assist with this issue. 

What is the TurboTax phone number?

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