Skip to main content
Level 1
April 6, 2023
Question

turbotax frozen

  • April 6, 2023
  • 1 reply
  • 0 views

Turbotax completed.  Trying to efile.  entered credit card.  form too large to see submit button.  Then completely frozen.

Deleted cookies and cache.  No help

1 reply

Level 13
April 7, 2023

Your question is written using the Turbo Tax desktop product; please confirm if you are using the Desktop or Online version? If desktop, close out of the program and then check for updates.

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"