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willsego
New Member

TurboTax does not accept special characters when logging in to an account to import data into TurboTax. Anyone aware when or if TT will correct this issue?

You now have to change your password on the financial website and omit any special characters.
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3 Replies
MichelleLO
Intuit Alumni

TurboTax does not accept special characters when logging in to an account to import data into TurboTax. Anyone aware when or if TT will correct this issue?

Which financial institution are you trying to import from?

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willsego
New Member

TurboTax does not accept special characters when logging in to an account to import data into TurboTax. Anyone aware when or if TT will correct this issue?

Wells Fargo Advisors.  I checked with them (WFA)  and was suspicious when they first replied that TT doesn't accept special characters. They elevated the issue and I received a reply verifying the problem.  I changed passwords at WFA to omit the special characters and it worked.  Seems like a TT problem.

willsego
New Member

TurboTax does not accept special characters when logging in to an account to import data into TurboTax. Anyone aware when or if TT will correct this issue?

Just as a follow up, I’ve been using TT for many years and have not experienced this problem before.

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