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Turbotax claims it e-filed my 2nd amendment to my 2022 CA taxes, FTB did not receive it???

I went ahead and used to turbotax to generate my 2nd CA amendment after I discovered one more income correction.

 

I made changes only to my CA taxes, still wanted me to enter the reason for amending my taxes on 1040X form as well. see below for what it claimed it had done

 

Why would it even submit an amendment to my federal return?

I chatted with FTB, they did not receive my second amendment Turbotax claims it submitted.  

 

What is going on?   CA tax due is different, and current than my first amendment CA tax due amount.  

 

What do I do?  Send paper copies of my second CA ameded return in?   Why Turbotax is being so unreliable?

 

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8 Replies
ThomasM125
Expert Alumni

Turbotax claims it e-filed my 2nd amendment to my 2022 CA taxes, FTB did not receive it???

I can't see the image you attached.

 

You have to prepare a federal amended return in order to amend your California return. This is so because the entries on your California return can come from entries on your federal return. Even though you have to make changes on your federal tax return to correct your state tax return, you don't need to submit your federal return if the federal tax didn't change.

 

I'm not sure why your second amended return was not received by California, but if you filed it recently, they may not have processed it yet. I suggest you mail in another copy and send it certified to make sure they receive it.

 

 

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Turbotax claims it e-filed my 2nd amendment to my 2022 CA taxes, FTB did not receive it???

Here are the relevant images.  e-fling history is avail under file menu i discovered.  The info it pro

vides  is not vey helpful.  Does it mean Turbotax received my return?  When will it pass it along?

screen image.gif

Turbotax claims it e-filed my 2nd amendment to my 2022 CA taxes, FTB did not receive it???

Better question, can we trace returns to see if they are in fact e-filed, n Turbotax has receieved n forwarded them. There must be a transmission id numbers to allow us trace where my return is.

 

i now suspect Return accepted msgs of my 2nd amedment might have been an artifact from my 1st amendment.    I fear Turbotax is confused on one return that had been filed twice as originsl n 1st amendment. May be it never e-filed my 2nd amendment.  Pls someone tell me how we can trace where my e-file is.

 

My printed 2022 CA 2nd amended return tells me not mail it, since it had been e-filed

CatinaT1
Employee Tax Expert

Turbotax claims it e-filed my 2nd amendment to my 2022 CA taxes, FTB did not receive it???

Check to see what it says here: Check the Electronic Postmark of your Return. Pay close attention to the separate lines for Federal and State. They are separate statuses.

 

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Turbotax claims it e-filed my 2nd amendment to my 2022 CA taxes, FTB did not receive it???

I had checked  Electronic Filing History of my return.  It shows the old history, it never got updated after my 2nd amendment.   I am not sure if it is showing the original filed taxes, or the date of the 1st amended return.  the date is mid Feb 2023.  2nd amendment was mid Fed 2024.  

 

I am most frustrated with Turbotax desktop, up until I needed 2nd amendment on my 2022 tax return, and I needed to go back to amend my 2021, and 2020 returns.  It all worked smoothly.  Now Turbotax does not e-file my  2020, 2021 amended returns.  It claims it e-filed my 2nd 2022 return.  It had fallen into a black hole.  

Turbotax phone help could not give me any e-filing, DCN codes to allow me to trace back my return. Neither IRS nor FTB has received my 2nd amended returns.     

So what happens when Turbotax loses one's e-filed returns?    

Turbotax claims it e-filed my 2nd amendment to my 2022 CA taxes, FTB did not receive it???

The electronic postmark of my return is incorrect.  

CatinaT1
Employee Tax Expert

Turbotax claims it e-filed my 2nd amendment to my 2022 CA taxes, FTB did not receive it???

The 2nd amendment, for 2022 was filed in 2024? This would not have gone through as an e-file. You can only e-file current year amendments. I would print the 2nd amendment and mail it.

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Turbotax claims it e-filed my 2nd amendment to my 2022 CA taxes, FTB did not receive it???

Yes, 2nd amended was filed in 2024.   How come you are the 1st person who told me 2nd 2022 amendment filed in Feb 2024 could not be e-filed?   I've been going atound circles.  Thnx for clarifying my expectations.  Turbotax desktop 2022 itself claimed it had e-filed my 2nd amendment and that e-file had been accepted.

 

Some developer needs to look into this.  Turbotax desktop appears poorly designed to allow multiple amendments.  It seems to create Appdata trace and log files for only the original return, irregardless of different copies of turbotax files we create to sperate our initial return, and our amended ones.  It misremembers the balance or refunds due, it  does not keep track of e-filing status, submissions and acceptance dates correctly for different versions.  

 

 

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