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Turbotax 2024 and Apple M4 silicon won't install software

I have a 2024 M4 Macbook Pro running Sequoia 15 operating system with 16GB RAM.  I installed the 2024 Turbotax software, it asked me to log onto my Intuit account, and I did, and I got a message saying that it needed to install Rosetta in order to run on Apple Silicon chip.  I said OK.  Then, when I launched the program, it says "Your software is up to date" but it just gives me a blank white screen and nothing to click on except the word "Cancel" on the bottom right corner.  I can't go any further.  It just stays on a black screen.  Please help me !!  Thank you and blessings...

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1 Reply
CatinaT1
Employee Tax Expert

Turbotax 2024 and Apple M4 silicon won't install software

Here is a couple FAQs that might be helpful for MAC: 

Troubleshooting TurboTax for Mac Desktop installation and updating issues

How do I transfer last year's return into the 2024 TurboTax

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