Turbotax 2022 Update error - mandatory I upgrade?

[sandrawa]

For the latest Turbotax 2022 update it says Microsoft error 1310. Error writing to file D:\program files x86\turbotax\individual 2022\forms\1040_22\25d78.rbf
anyone know how to fix this. I need to file my taxes and I am not sure what turbotax is updating since 2022 taxes are already over. I just installed turbotax online too a few days ago

[Critter-3]

Why did you install the program to the  D drive ... It should have gone to the  C drive. 

One of the error messages you might meet is – Error 1310: Error writing to file. Verify that you have access to that directory. This error usually occurs when Windows find that you are trying to overwrite a software that is already installed or the program installer doesn't have access to write that directory.

https://www.minitool.com/news/error-1310-error-writing-to-file.html

[SteamTrain]

1)   2022 taxes are what people are attempting to finish off now.   2023 taxes don't start up for filing until 2024 (even if some uselessly ((opinion)) crude,buggy,preliminary software might be available in late Nov or Dec of 2023).

2) if using Windows software, TTX updates can get blocked if you have partially-installed Windows OS updates are waiting to be finalized.   At least one Windows OS update was run out last week.   Make sure they are fully-installed and you reboot before trying TTX updates again.

[jm370592]

To perform a clean uninstall (also known as a "forceful uninstall"), you must remove not just the application, but also the hidden system folders and registry entries that often cause persistent Error 1310 issues. 

Phase 1: Standard Uninstall

1. Backup Data: Ensure your tax return files (ending in .tax2025) are saved to a separate location like a USB drive or cloud storage.
2. Close All Processes: Open Task Manager (Ctrl+Shift+Esc), find any instances of "TurboTax," "Intuit Update Service," or "MSIexec.exe," and select End Task.
3. Uninstall App: Go to Settings > Apps > Installed apps, find TurboTax, click the three dots, and select Uninstall. 

Phase 2: Manual Folder Cleanup

Windows often leaves behind configuration files that must be manually deleted to ensure a truly "clean" state.

1. Show Hidden Items: Open File Explorer, select the View menu, and check the Hidden Items box.
2. Delete Program Data: Navigate to the following locations and delete the folders labeled TurboTax or TY25 (for tax year 2025):
   • C:\ProgramData\Intuit\TurboTax
   • C:\Users\[YourUsername]\AppData\Roaming\Intuit\TurboTax
   • C:\Program Files (x86)\Common Files\Intuit\TurboTax
3. Empty Recycle Bin: Permanently remove these files from your system. 

Phase 3: Registry & System Refresh (Optional but Recommended) 

• Restart Computer: This clears any active system locks on the folders you just deleted.
• Registry Cleaning: Advanced users can use Revo Uninstaller or manually search regedit for "TurboTax" to remove leftover registration keys that can block new installations.
• Windows Update: Ensure your Windows is up to date, as TurboTax 2025+ requires Windows 11 or newer for full support. 

Once these steps are complete, you can download a fresh copy of the installer from the TurboTax Download Center and install it directly to your C: drive.