Turbotax 2022 Illinois

Forum|Forum|3 years ago
February 9, 2023
2 replies
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May be there is a software issue. Not calculating Illinois Property tax credit. Showing 0

HelenC12

Level 15

Review your responses in the IL Property Tax Credit section.

Note: You cannot claim the property tax credit if your federal adjusted gross income exceeds $500,000 if filing a joint return, or $250,000 for all other returns.

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ssengupta1Author

Level 2

Thanks for your quick response. My adjusted gross income is below the limit. I have been using Turbotax for a long time and had no problem with property tax credit before. After answering yes to the questions and entering County Name and PIN, when I go the next screen, it states "your Illinois Property Tax Credit is $0.00

HelenC12

Level 15

This is not a known TurboTax issue. I have tried both the online version and CD\Download version of TurboTax and used various scenarios. The calculations worked. If you have the CD\Download version, make sure you have the latest update.

Reviewing the screens:

You wrote, " After answering yes to the questions and entering County Name and PIN, when I go the next screen, it states "your Illinois Property Tax Credit is $0.00".

My next screen is the Property taxes screen. These I left blank.

Property taxes NOT on residence
Property taxes deductible elsewhere.

My next screen is the Your property tax credit screen where it shows the property tax credit.

If all else fails, clear your cookies, cache, and reboot your computer. If you have the CD\Download version, delete the state of IL and reinstall it.

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dsoliday

Level 2

Hello HelenC12. I am having the same exact problem with the State of Illinois Property Tax Credit on Turbotax online. Filing jointly well below the income limits, here is my progression through the IL state tax screens on Turbotax:

Screen 1: Credit for Property Taxes

Answered "yes" to all 4 questions

Screen 2: Property Information

My county and Personal Primary Residence PIN number are entered accurately

Screen 3: Property Taxes

Both fields are blank (also tried zeroes in both fields, with same result)

Screen 4: Your Property Tax Credit

"Your property tax credit is $0.00"

I cleared all browser history, cookies and cache, and restarted my computer. Turbotax is still telling me I have zero property tax credit. The Illinois Schedule ICR prepared by Turbotax has worked fine for me the past 7 years, but not this year. Something is wrong.

Please advise.

Thanks for your help.