Get your taxes done using TurboTax

HelenC12 · ‎February 9, 2023

This is not a known TurboTax issue. I have tried both the online version and CD\Download version of TurboTax and used various scenarios. The calculations worked. If you have the CD\Download version, make sure you have the latest update.

Reviewing the screens:

You wrote, " After answering yes to the questions and entering County Name and PIN, when I go the next screen, it states "your Illinois Property Tax Credit is $0.00".

My next screen is the Property taxes screen. These I left blank.

Property taxes NOT on residence
Property taxes deductible elsewhere.

My next screen is the Your property tax credit screen where it shows the property tax credit.

If all else fails, clear your cookies, cache, and reboot your computer. If you have the CD\Download version, delete the state of IL and reinstall it.

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