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Returning Member

Turbo Tax stole my return

Has anyone experienced their return being stolen? The routing number and checking number do not belong to me, I am not sure who could change it except the person who was helping me who got extra pay!


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5 Replies

Turbo Tax stole my return

Has the IRS sent it yet?  Check IRS Where's my refund     



Are you having the fees deducted from your refund?  Then it goes through another bank first to take the fees out.


Who provides Pay with Refund?


Level 15
Level 15

Turbo Tax stole my return

Who is "the person who was helping me"? Was is someone from TurboTax, or someone else? Did you file the tax return yourself, or was it filed by the person who was helping you? Did you use regular TurboTax, or TurboTax Live, or TurboTax Live Full Service? How did the person who was helping you get extra pay?


Turbo Tax stole my return

if you chose to have your TurboTax fees deducted from your federal refund then the banking information on the tax form is the information to send your refund to the third party bank.  That bank gets your refund first from the IRS.  They take out your TurboTax fees and send the rest to you---and that bank has YOUR direct deposit information.




Your tax refund was not sent to TurboTax.   TurboTax does not handle your refund at all.



Santa Barbara Tax Products Group, LLC  (SBTPG) is the bank that handles the Refund Processing Service when you choose to have your TurboTax fees deducted from your refund. This option also has an additional charge from the bank that processes the transaction. 

You can contact them SBTPG, toll-free, at 1-877-908-7228 or go to their secure website www.sbtpg.com 









How can I see my TurboTax  fees?   



What is Refund Processing Service?

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
Returning Member

Turbo Tax stole my return


Turbo Tax stole my return

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