Turbo tax did my taxes but looks like they did not e-file them. Can you please help me get them filed.

[xmasbaby0]

What tax year are you asking about?   TurboTax never files your return for you.   You have to e-file it for yourself by either clicking a BIG orange button that says "Transmit my returns now" or by printing and mailing it yourself.   If you did not e-file, or if your e-file was rejected and you did not notice and take steps to fix it and re-file, then you are now going to have to print, sign and date the return in ink, and mail it in.  E-filing is closed for all tax years at this time, and when it opens in mid- to late January you will only be able to e-file a 2023 return.  Any other years can only be filed by mail.  

If you are getting a refund, there is not a penalty for filing past the deadline.  If you owe taxes, the interest/penalties will be calculated by the IRS based on how much you owe and when they receive your return and payment. The IRS will bill you for this; it will not be calculated by TurboTax.

When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s.  Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS/state received the return.

Federal and state returns must be in separate envelopes and they are mailed to different addresses.  Read the mailing instructions that print with your tax return carefully so you mail them to the right addresses.

[DoninGA]

Only you can e-file your tax return.

Did you e-file your tax return and was it accepted?
Only the IRS and your State control when and if a Federal or State tax refund is Approved and Issued.

You complete your tax return by finishing all 3 Steps in the File section. In Step 3, to e-file your tax return, you must click on the large Orange button labeled "Transmit my returns now".

After completing the File section and e-filing your tax return you will receive two emails from TurboTax. The first email when your tax return was transmitted and the second email when the tax return has either been accepted or rejected.

If your 2022 tax return was not e-filed or printed and mailed by you then you will need to print, sign, date and mail the tax return to the IRS.

To access your prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/

Start the 2023 online tax return by entering some personal information then click on Tax Home on the left side of the screen.

On the Tax Home webpage -

Scroll down to the section Your tax returns & documents.  Click on the Year and Click on Download/print return (PDF)

A 2022 tax return can only be printed and mailed, it cannot be e-filed.

If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created.  TurboTax does not store online any returns completed using the desktop editions.

Print, sign and date the federal tax return, Form 1040, on page 2.  Include with the federal tax return all forms and schedules which have an Attachment Sequence Number located in the upper right corner of the form or schedule.  Include with the mailed tax return all forms W-2 and 1099 which have taxes withheld.

Go to this IRS website for the mailing address by state, with or without a tax payment - https://www.irs.gov/filing/where-to-file-paper-tax-returns-with-or-without-a-payment

If you also have a state tax return it needs to be printed, signed, dated and mailed to your state.  It is NOT included with the federal tax return.  The state return is mailed to a separate address so go to your state tax authority website for the mailing address.